Kastens Hotel Luisenhof
***** Superior - DEHOGA classified

Hannover

Show availability calendar

Rooms & price

Room 15

Appartement Junior Suites

Details
Our spacious and luxurious Appartements offer plenty of space to relax and feel comfortable. Withits own kitchen corner the Appartements are especially suiteable for long stays.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Coffee and tea making facilities, DVD player, Desk, Double bed, Frigde, Hair dryer, Microwave, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Appartement Suites

Details
Our spacious and luxurious Appartement Suites offer plenty of space to relax and feel comfortable. With its own kitchen corner the Appartements are especially suiteable for long stays.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Coffee and tea making facilities, DVD player, Desk, Double bed, Frigde, Hair dryer, Microwave, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Double Room Deluxe

Details
Our Deluxe Double Rooms are larger than 25 sqm. They are equipped with a german double bed (2 matrasses à 90 cm X 200 cm). The rooms offer modern first-class comfort with exclusive and individual facilities. You can relax in the separate seating area.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Desk, Double bed, Double room, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Double Room Executive

Details
Our Executive Category is the most modern room type with up to 40 sqm. All rooms are on the two upper floors and have been renovated in summer 2017. They are equipped with an antique piece of the hotel and offer an unique comfort. The bathrooms are elegantly designed and feature impeccable lighting that creates a warm atmosphere.

Equipment room: 5 bedrooms, 5. Etage, Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Coffee and tea making facilities, Desk, Double bed, Double room, Hair dryer, Ironing board, Minibar, More than 5 bedrooms, Non smoking room, Radio, Room safe, Room with connecting door, Seating area, Separate beds, Soundproofed windows, TV, Vanity mirror, separate bathroom Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Double Room Standard

Details
Our Standard Double Rooms are larger than 20 sqm. They are equipped with a german double bed (2 matrasses à 90 cm X 200 cm). The rooms are mainly not yet renovated and have a classic interior.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Desk, Double bed, Double room, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Double Room Standard handicapped accessible

Details
Our Standard Double Rooms are larger than 20 sqm. They are equipped with a german double bed (2 matrasses à 90 cm X 200 cm). The rooms are mainly not yet renovated and have a classic interior.

Equipment room: Additional bed, Air conditioning in the room, Baby bed, Bathrobe, Desk, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Satelite TV, Seating area, Separate beds, Single Bed(s), TV, Vanity mirror Suitable for disabled people: Bar accesible, Breakfast accesible, Conference Room accesible, Door width at least 90 cm, Floor-level shower, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Parking space for disables people, Restaurant accesibleBed height: 0,48, Bed width: 1,2 Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Double Room Superior

Details
Our Superior Double Rooms are larger than 20 sqm. They are equipped with a german double bed (2 matrasses à 90 cm X 200 cm). The rooms are spaciously and have an elegant interior.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Desk, Double bed, Double room, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Separate beds, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Double Room Superior handicapped accessible

Details
Our Superior Double Rooms are larger than 20 sqm. They are equipped with a german double bed (2 matrasses à 90 cm X 200 cm). The rooms are spaciously and have an elegant interior.

Equipment room: Additional bed, Air conditioning in the room, Baby bed, Bathrobe, Desk, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Satelite TV, Seating area, Separate beds, Single Bed(s), TV, Vanity mirror Suitable for disabled people: Bar accesible, Breakfast accesible, Conference Room accesible, Door width at least 90 cm, Emergency button, Floor-level shower, Handles in bathroom and shower, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Parking space for disables people, Restaurant accesibleBed height: 0,5, Bed width: 1,2 Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Family Room Deluxe

Details
Our Deluxe Double Rooms are larger than 25 sqm. They are equipped with a german double bed (2 matrasses à 90 cm X 200 cm). The rooms offer modern first-class comfort with exclusive and individual facilities. You can relax in the separate seating area.

Equipment room: Air conditioning in the room, Bathrobe, Desk, Double bed, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Satelite TV, Seating area, Soundproofed windows, TV, Vanity mirror Family-friendly: Baby bed, Extra bed, High chair, High chair in the restaurant/breakfast room, Kettle, Separate sleeping rooms Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Hotelroom

Details

Starten sie hier eine kostenfreie und individuelle Hotelzimmeranfrage für ihren Aufenthalt in Hannover.


Junior Suite

Details
Our Junior Suites are approximately 45 m² in size and offer a luxurious environment with top-class furnishings. The living area includes a comfortable sofa.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, DVD player, Desk, Double bed, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Single Room Deluxe

Details
Our Deluxe Single Rooms are larger than 25 sqm. They are equipped with a queen bed which is minimum 140 cm X 200 cm. The rooms offer modern first-class comfort with exclusive and individual facilities. You can relax in the separate seating area.

Equipment room: Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Desk, French bed, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Seating area, Single room, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Single Room Standard

Details
Our Standard Single Rooms are larger than 18 sqm. They are equipped with a single bed which is minimum 90 cm X 200 cm. The rooms are mainly not yet renovated and have a classic interior.

Equipment room: Air conditioning in the room, Allergic friendly, Bathrobe, Desk, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Single Bed(s), Single room, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Single Room Superior

Details
Our Superior Single Rooms are larger than 20 sqm. They are equipped with a single bed which is minimum 120 cm X 200 cm. The rooms are spaciously and have an elegant interior.

Equipment room: Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Desk, French bed, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Single room, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Suite

Details
Our luxurious Suites offer plenty of space to relax and feel comfortable. With a cosy sofa, televisions in the living area and sleeping area, large wardrobe and a separate living and sleeping area, you could not wish for more.

Equipment room: Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, DVD player, Desk, Double bed, Hair dryer, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Soundproofed windows, TV, Vanity mirror Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin

Availability Calendar

Information service supplier

Description

The Kastens Hotel Luisenhof is located in the city center of Hanover. The main railway station is just a jump away and you can reach the airport and exhibition center in lightning speed with the high speed rail. It is also just a few minutes' walk from restaurants, theatres shops and cafes. The 149 rooms and suites of the Kastens Hotel Luisenhof Hanover have been elegantly and individually designed to provide unique spaces. In Restaurant MARY`s International meals are elaborately served and regional cuisine is always specially created for you. In 12 conference rooms you will find everything that you need for the perfect presentations and conferences, which is what makes events unforgettable. The hotel boasts a roof top fitness center with steam room, spa and sauna where guests can unwind after a busy day.

Conditions/extras

From 1 January 2024, the state capital of Hanover will levy an accommodation tax (according to the accommodation tax statute BehStS) which is not included in the price.

Further information can be found here

Internet
WiFi is available in all areas and is free of charge.

Children and extra beds
All children under 12 years stay free of charge for children's cribs / in existing beds.
All older children or adults are charged 50 € per person and night for extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

CheckIn / CheckOut

Check in from 03:00 p.m.
Check out until 11:00 a.m.

Directions

By air or rail

From Hannover Airport Terminal use S-Bahn S 5 (Metro) to Main Staition (appx. 15 min. ride). Leave the station at EXIT Ernst-August-Platz (west side of building). Walk left towards the Luisenstrasse. After approx. 150 m you´ll find the KASTENS HOTEL LUISENHOF on the left hand side.

By car you will reach us coming from  North (Hamburg):

Drive A7 Motorway to junction Hannover Nord (Hannover North, Exit 53, west). Follow A 352 until exit no. 3. Turn right at the second exit (Hannover-Nord, Messe, Langenhagen) on B 522 in left lane (south), wich will end in the Vahrenwalder Strassse. Follow this road in the direction Zentrum(south). At the end of the road use left lane (at the CONTINENTAL AG Building) after appx. 200 meters turn left into Hamburger Strasse (south east), follow the sign Stadtmitte (city centre). Head the Hamburger Strasse and also the road bridge. At the end of the bridge use the right lane and follow the traffic sign to the Oper (opera) and then turn right (west) into the Königstraße. Follow the street until its end (back side of the opera) turn right and again right into the Luisenstrasse. On your right hand side you will find KASTENS HOTEL LUISENHOF. 

West and East  (Dortmund / Berlin):

Drive A2 motorway (east / west). Use exit no. 44 (Hannover/ Langenhagen, Zentrum). Follow signs to Hannover Zentrum. Now you will reach the Vahrenwalder Strasse. Follow this road in the direction Zentrum(south). At the end of the road use left lane (at the CONTINENTAL AG Building) after appx. 200 meters turn left into Hamburger Strasse (south east), follow the sign Stadtmitte (city centre). Head the Hamburger Strasse and also the road bridge. At the end of the bridge use the right lane and follow the traffic sign to the Oper (opera) and then turn right (west) into the Königstraße. Heading the street until its end (back side of the opera) turn right and again right into the Luisenstrasse. On your right hand side you will find KASTENS HOTEL LUISENHOF. 

South (Kassel, Frankfurt/ Main):

Drive A 7 until junction Hannover Süd (south). Leave A7 at exit no. 60 and follow A 37 (north-west). This road will change no. into B6/B3. Follow this road. Leave B6/B3 at the exit Pferdeturm/ Stadtmitte. Head the ramp by using the left lane. At the end of the ramp turn left into Hans-Böckler-Allee. Follow the street ahead. This street will change name into Marienstrasse, which you will heading until its end. Use right lane and turn then half right into Georgsstraße. Follow this street. At the opera building the street will make a curve right behind the building. Please use here the left lane and turn right at the third junction into the Luisenstrasse. On your right hand side you will find KASTENS HOTEL LUISENHOF.

Facilities & Information

Accepted payment methods
  • American Express
  • Cash
  • Diners Club
  • Electronic Cash
  • Eurocard/Mastercard
  • VISA
  • bank transfer in advance possible
Bike routes
  • Kulturroute
Host: Language
  • English
  • German
Sustainability
  • No single-use packaging
  • certified for sustainability
  • digitalisierte Gästemappe
  • dual system of waste separation
  • ecologically benefical and reusable means of decoration
  • ecologically friendly operated business
  • energiesparende Fensterverglasungen
  • gender mainstreaming and diversity
  • invoices are sent online
  • premises not heated further than up to 23°C
  • prior-ranking of dishes that derive from regional, seasonal fair traded and controlled biolocigal cultivation
  • promotion of local environmental and social projects
  • reduction of emissions, waste and sewage water
  • reusable table ware and textile tablecloth
  • staff operates ecologically beneficial
  • usage of daylight (avoidance of electrical light throughout daytime)
  • usage of large vessels for beverages, suger and milk
  • use of saving alternatives like LED, economy key, and similar
  • waste avoidance and reduction
Host: Equipment
  • Air-conditioning
  • Allergic friendly
  • Baby bed
  • Balcony/Terrace
  • Bar
  • Blankets for dogs available
  • Breakfast room
  • Charging station for electro-vehicles
  • Conference room
  • Disability-friendly rooms on request
  • Extra bed
  • High chair
  • High chair in the restaurant/breakfast room
  • Hotel safe
  • Lift/Elevator
  • Outside catering
  • Public barrier free facility
  • Restaurant
  • Separate sleeping rooms
  • WIFI
Host: Leisure/Sport
  • Bike rental
  • Gym
  • Massage
  • Sauna
  • Wellness offers
Service
  • 24h-reception
  • Bicycle storage
  • Car park/Underground car park
  • Daily newspaper
  • Details on sights can be provided
  • Information brochures are displayed
  • Laundry service
  • Parking space
  • Pets permitted
  • Pets permittet upon request
  • Public transport inlcuded
  • Shoe-polishing machine
  • luggage room
Individual classification
  • 360° Grad
  • Bikes welcome
  • Dehoga-Hotelklassifizierung
  • Messe Selected Hotel
  • Nachhaltiges Hotel

Result from 103 Recommendations

Overall ratings
outstanding
9,3
Points out of 10

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,2

(+) What did you like?

Spürbar sehr hochwertige Ausstattung im Zimmer- angefangen beim Teppich über die Handtücher bis hin zu den Möbeln. Frühstück war herausragend in Qualität der Speisen und Freundlichkeit des Service.

(-) What did you not like?

Es ist jammern auf sehr hohem Niveau: Aber eine kleine Kapselmaschine auf dem Zimmer wäre schön gewesen,

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Freundlichkeit, Professionalität, gutes Frühstück, Zimmer sauber, Farben gut gewählt, gute Matratze, angenehme Bettdecke, Betthlhe ideal, genug Platz für Reisegepäck

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

Extrem nettes Personal, speziell an der Bar.

(-) What did you not like?

Nichts

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

Die vielen kleinen Dinge, die die Unterschiede zu anderen Häusern in Hannover machen.

(-) What did you not like?

nichts

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,8

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
No information

outstanding 9,8

(+) What did you like?

Alle Angestellte waren sehr freundlich und offen, gleichzeitig aber selbstbewußt. Es entstand sofort eine persönliche Verbundenheit. Nach dem Abendessen, was fanden wir? Im Zimmer waren die Vorhänge zugezogen, unsere Hausschuhe standen auf einer klienen Vorlage vor dem Bett - ein noch nie erlebter Service.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

Ein tolles Hotel in bester Lage mit absolut freundlichem Personal, tolle Zimmer. Insgesamt sehr gediegene Atmosphäre.

(-) What did you not like?

Die Bar ist sehr klein und beengt, aber das ist räumlich nicht anders zu lösen und kann daher keine echte Kritik sein. Ebenso der fehlende Pool.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

Sehr ruhiges Hotel, sehr professionell. Ja

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,2

(+) What did you like?

Sehr freundliches und flexibles Personal, sehr sauber, sehr gute Lage.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,2

(+) What did you like?

Tolles Ambiente, sehr guter Service, nicht zu voll; Haustier freundlich

(-) What did you not like?

nichts bemerkenswertes.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

good 8,3

(+) What did you like?

Gefallen hat uns die Gastronomie am Abend, Essen und Service SUPER.

(-) What did you not like?

Das Frühstück ist nicht einem 5 Sterne Hotel gerecht, aufgetautes , hartes Brot, und um 9 Uhr gibt es kein Croissant mehr.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
dissapointing 4,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,8

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Die Tradition des Hotels und die Freundlichkeit des Hauses

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

Die ausnehmende Freundlichkeit des Personals. Service beim Frühstück sowie die Auswahl.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,7

(+) What did you like?

nettes Personal, tolles Frühstück, tolles Zimmer

(-) What did you not like?

das wir keine Badewanne hatten

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,5

(+) What did you like?

Sehr freundliches Personal Leckeres, umfangreiches Frühstück (auch gut markiert, was sich wo befindet) Sehr schön angerichtetes Rührei.# schöner, heller Frühstücksraum. Ich persönlich habe mich gefreut über die Faller Marmelade, weil das aus meiner Heimatgegend kommt. Toll wäre noch ein eher dunkleres Brot gewesen, aber wir sind auf jeden Fall satt geworden und nicht jedem kann und muss man ja seine Spezialwünsche erfüllen.

(-) What did you not like?

Im Fitnessraum hätten wir uns ein Ruderergometer gewünscht. Zimmereinrichtung schon etwas älter, Bad aber sehr schön.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,8

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,8

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Wir haben dann im Marys am Abend das Menü gegessen. Das Preis/Leistungsverhältnis war exzellent. Es war rund herum ein außergewöhnlicher und toller Tag.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Die herzliche Freundlichkeit der Mitarbeiter in allen Bereichen des Hotels; sie wirkte nicht aufgesetzt.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

Das Ambiente, der Service und die Atmosphäre ist einzigartig in Hannover!

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,8

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 10,0

(+) What did you like?

Es war alles TOP. Besser geht es nicht mehr. Wir waren beeindruckt

(-) What did you not like?

Keine Beanstandungen

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

Freundlichkeit und Service - insbesondere bei der Nachbearbeitung der diversen Buchungen

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,3

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,8

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Der Luisenhof und seine Mitarbeiterinnen und Mitarbeiter versteht sich wirklich als Gastgeber und vermittelt das Gefühl, willkommen zu sein. Die exzellente Ausstattung und Qualität des Frühstücks entspricht voll und ganz einem Fünf-Sterne-Hotel.

(-) What did you not like?

Da gibt es wirklich nichts.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
No information
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

Die Ruhe

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,8

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

good 8,3

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
appealing 6,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
good 8,0 Points

outstanding 9,7

(+) What did you like?

Aufenthalt entsprach den hohen Erwartungen!

(-) What did you not like?

Verbindung zwischen Hotelzugang und Parkgarage ist "lästig"

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

acceptable 5,7

(+) What did you like?

Lage des Hotels.

(-) What did you not like?

Dusche nur in der Badewanne. Wasser lief schlecht ab, sodass ich bis zum Knöchel im Wasser stand. Der Kosmetikspiegel konnte nicht verstellt werden, die Beleuchtung ging ebenfalls nicht. Die Kosmetiktücher-Box war leer. Der Föhn schaltete sich nach einer Minute immer wieder ab. Der Spiegel im Flur war in „Bauchhöhe“ angebracht. Von dem Frühstück hatte ich für ein 5Sterne-Haus mehr erwartet.

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
acceptable 5,0 Points
Catering/breakfast
dissapointing 4,0 Points
Price-performance ratio
acceptable 5,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
appealing 6,0 Points

excellent 8,8

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
acceptable 5,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
No information
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,8

(+) What did you like?

Das sehr freundliche, kompetente und serviceorientierte Personal, besonders an der Rezeption.

(-) What did you not like?

Sehr schlechtes W-Lan im ganzen Hotel, ich finde in der heutigen Zeit für ein 5 Sterne Hotel unzureichend.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

Sehr schön ausgestattetes Zimmer, modernisiertes Bad, sehr ruhig. Frühstück sehr vielfältig, beste Qualität, leider nur.... siehe unten

(-) What did you not like?

Brötchen waren nicht knackig frisch (eher gummiartig)

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

sehr höfliche Angestellte, sehr aufmerksam, sehr bequem und gemütlich

(-) What did you not like?

kleine Lobby, kleiner Barbereich, kleiner Wellnessbereich (nur drei Ruheplätze)

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

excellent 8,7

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,6

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
No information
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

excellent 8,8

(+) What did you like?

Die gesamte Atmosphäre des Hotels ist sehr gut. Ein Ort um abzuschalten.

(-) What did you not like?

Der Service des Frühstücks war dieses Mal sehr schlecht. Wir verbrachten sehr viel Zeit mit Warten auf bestimmte Speisen. Das war sehr schade. Das Personal war mit der Anzahl der Gäste gnadenlos überfordert.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,7

(+) What did you like?

Das Zimmer frisch renoviert und geschmackvoll eingerichtet. Das Bad auch groß und modern. Das Personal war sehr freundlich und aufmerksam.

(-) What did you not like?

Beim Frühstück wäre eine Brotauswahl schön gewesen. Es fehlte Vollkornbrot.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Würde dieses Angebot ungern empfehlen, es gibt es mehr Interessenten, und meine Buchungchancen werden geringer.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
No information
Service & friendliness
No information

outstanding 10,0

(+) What did you like?

Der Service war ausgezeichnet.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,8

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Inhabergeführtes Traditions-Hotel mit Flair und Seele. Kein Kettenhotel im Betonbunker.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
No information
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,7

(+) What did you like?

Zentral gelegen! Schöne Zimmer! Nettes Personal!

(-) What did you not like?

Frühstück durchschnittlich!

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
appealing 6,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,3

(+) What did you like?

Freundlicher Service, sehr gutes Frühstücksbuffet

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,4

(+) What did you like?

Das Hotel ist sehr gut und zentral gelegen. Das Personal freundlich.

(-) What did you not like?

Schweizer Fernsehsender fehlt.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
No information
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

Ausstattung des Zimmers und auch das Badezimmer sehr schön.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,3

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 6,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
appealing 6,0 Points

outstanding 9,3

(+) What did you like?

Da es eine Verwechslung mit den Reisedaten gab, durften meine Begleitung und ich in die Pianosuite. Das Personal am Empfang war absolut freundlich, hilfsbereit und zuvorkommend. Die Damen und Herren haben sich mitgefreut über das Upgrade und am nächsten Tag gleich nachgefragt, wie der Aufenthalt war. Der Ärger darüber, dass die Buchung falsch notiert wurde, kam so überhaupt nicht auf. Die Räumlichkeiten des Hotels sind bezaubernd schön und die Fitnessräume eröffnen dem Gast einen Blick über Hannover.

(-) What did you not like?

Das Frühstücksbuffet war weniger reichhaltig als erwartet. Auch zögerte sich das Heranbringen neuer Speisen, nachdem die alten verbraucht waren, ungewöhnlich lange hin. Auf süße Teilchen, Rührei u.ä. musste so gewartet werden. Das führte auch optisch zu einem unschönen Anblick, denn auf leere Teller zu schauen, gibt dem Gast das Gefühl, zu spät zum Buffet gekommen zu sein (Uhrzeit: 9.30 Uhr).

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
appealing 6,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

Besonders die Professionalität der Angestellten und das Frühstück.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,8

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

Insgesamt ein tolles Hotel mit sehr herzlichem Service.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

good 8,2

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
acceptable 5,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

excellent 8,8

(+) What did you like?

Das Zimmer und das Frühstück waren sehr gut. Nachdem die Fehler behoben worden. Es war schön, dass das nach Nachfrage auch sofort erledigt wurde.

(-) What did you not like?

Sehr enttäuscht waren wir, dass unser Zimmer bei der Ankunft noch nicht fertig war. Der Boden war nicht gesaugt ( man sah deutlich mehrere Fussabdrücke, auch barfuss!!! auf dem Teppichboden. Auch die Minibar enthielt nur eine Colaflasche und war noch nicht wieder aufgefüllt worden. Da unser Aufenthalt nur für eine Übernachtung war, war das sehr ärgerlich, da nachfragen zu müssen. Bei 5 Sternen hätten wir nicht damit gerechnet.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

appealing 7,3

(+) What did you like?

Das r.enovierte Zimmer war sehr schön, ebenso war das Frühstück gut.

(-) What did you not like?

Der Service,wir haben abends gegessen, war nicht gut, nicht professionell.Ebenso der Service beim Frühstück am nächsten Tag. Junge Kellner die längere Zeit nicht sahen, das etwas abgeräumt werden musste, nicht aufmerksam waren. Keine Ahnung vom Tee haben, ebeno der Supervisor. Der Service ist eindeutig mit besserem Personal zu besetzen.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
acceptable 5,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

good 8,3

(+) What did you like?

Die besondere Atmosphäre des Hotels. Sehr freundliche Mitarbeiter Kulanz nach Beschwerde

(-) What did you not like?

Unser Zimmer war sehr staubig. Das hat uns geärgert und entsprach gar nicht unserer Erwartung.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
acceptable 5,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,5

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,3

(+) What did you like?

Zimmer & Service waren erstklassik!

(-) What did you not like?

Es gab nichts auszusetzen :-) , freu mich so was schreiben zu können!

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Sehr gute Atmosphäre, sehr aufmerksames Personal. Wir haben uns sofort zuhause gefühlt.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Großzügige Zimmer, die individuell und geschmackvoll eingerichtet sind. Sehr freundlicher und unaufdringlicher Service. Im Gegensatz zu anderen Hotels macht der Luisenhof einen sehr persönlichen Eindruck, man muss sich einfach wohlfühlen.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
No information
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Die Hausführung von Herrn Rupp für Teilnehmer der Aktion "Zu Gast in Hannover"

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,8

(+) What did you like?

Excellent stay!

(-) What did you not like?

Nothing.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

Toller Empfang, toller Service in jedem Bereich des Hotels. Zimmerausstattung sehr gut. Ruhige Zimmer. Bettqualität sehr gut.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

alles bestens alle Angestellten waren sehr freundlich

(-) What did you not like?

nix

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(-) What did you not like?

Das Benehmen einiger Gäste

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

Das Zimmer war sehr geräumig, das Frühstück sensationell, der Service freundlich und hilfsbereit

(-) What did you not like?

Das Zimmer war definitiv überhitzt und trotz Beschwede konnte man den Fehler kurzfristig nicht bereinigen deshalb war unser Schlaf nicht wirklich entspannt.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,5

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Alles

(-) What did you not like?

Nichts

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Wir haben uns Willkommen gefühlt. Im Haus herrscht eine wunderbare Atmosphäre, die den Aufenthalt als etwas Besonderes macht.

(-) What did you not like?

Keine negativen Punkte

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,3

(+) What did you like?

Einfach Spitze , schön das es so etwas auch in Hannover noch gibt.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

es war ein besonderer Aufenthalt für uns in einer besonderen Atmosphäre.

(-) What did you not like?

Das Zimmer war zu warm und roch noch stark nach frisch renoviert.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

Ausstattung zimmer Aussicht die ruhe der service

(-) What did you not like?

Dusche leichten defekt Kein omelette a la minute

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
No information
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

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