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Sheraton Hannover Pelikan Hotel
**** - DEHOGA classified

Hannover

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Rooms & price

Room 10

Classic Room

Details

Our Classic Rooms offers modern sleeping rooms and bathrooms. High ceilings and windows provide lots of room for light and room. Enjoy your stay and the ambience in the loft-styled classic rooms.

Equipped with beds in french size or beds in king size


Equipment room: 1 bedroom, 1st floor, 2nd floor, 3rd floor, Air conditioning in the room, Allergic friendly, Baby bed, Bed linen available, Coffee and tea making facilities, Coffee machine, Desk, Double room, French bed, Ground floor, Hair dryer, Ironing board, Minibar, Non smoking room, Pay TV, Radio, Room safe, Single room, TV, Towels available, Vanity mirror Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Classic Room handicapped accessible

Details
Our Classic Rooms offers modern and accessible sleeping rooms and bathrooms. High ceilings and windows provide lots of room for light and room. Enjoy your stay and the ambience in the loft-styled classic rooms, your perfect Hannover accommodation.
All areas of the hotel are accessible at the ground level or by elevator.

Equipment room: 1 bedroom, Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bed linen available, Coffee and tea making facilities, Coffee machine, Desk, Double bed, Frigde, Ground floor, Hair dryer, Ironing board, Minibar, Non smoking room, Radio, Room safe, Satelite TV, Seating area, TV, Towels available, Vanity mirror Suitable for disabled people: Bar accesible, Breakfast accesible, Conference Room accesible, Connecting door to neighbour room, Emergency button, Floor-level shower, Handles in bathroom and shower, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Parking space for disables people, Restaurant accesible, Wellness accessibleBed width: 1,8 TPortal LIS: Preis auf Anfrage, handicapped accessible Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Classic Triple Room

Details

Our Classic Rooms offers modern sleeping rooms and bathrooms. High ceilings and windows provide lots of room for light and room. Enjoy your stay and the ambience in the loft-styled classic rooms.

Equipped with beds in french size or beds in king size

Equipment room: 1 bedroom, 1st floor, 2nd floor, 3rd floor, 4. Etage, Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bed linen available, Coffee and tea making facilities, Coffee machine, Desk, Double bed, Double room, French bed, Hair dryer, Ironing board, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Single Bed(s), Single room, TV, Towels available, Vanity mirror, twin room Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Club Room

Details

Our Club Rooms are situated on an exclusive floor and featuring a range of amenities such as free high-speed internet access, complimentary breakfast and access to our Sheraton Club Lounge. The sleeping rooms and bathrooms are equipped in a modern design offering every opportunity for a comfortable stay.

Beds in king size

Laptop Safe

Slippers are available in the room

Coffee- / Teamaker

Aloe Vera Press&Wash products


Equipment room: 1 bedroom, 2nd floor, Air conditioning in the room, Allergic friendly, Baby bed, Bed linen available, Coffee and tea making facilities, Coffee machine, Desk, Double bed, Double room, Hair dryer, Ironing board, Minibar, Non smoking room, Pay TV, Radio, Room safe, Room with connecting door, Seating area, Single room, TV, Towels available, Vanity mirror, separate bathroom Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Conference Room

Details

Equipment Conferenc Room: Flip chart, Moderation Business Kit, Screen, TV, Video projector, WiFi, conference room with daylight, pin board Host: Conference: Tagungsraum bis 100 Personen, Tagungsraum bis 250 Personen, Tagungsraum bis 50 Personen

Availability Calendar

Deluxe Suite

Details

Sit back, relax and enjoy the comfort in one of our spacious suites. Modern design and beautiful colours invite our guests to stay. The most spacious accommodation with an exclusive separate living room and bedroom.

Loft-styled rooms with high ceilings and windows

Equipped with beds in king size

Free high-speed internet access

Access to the Sheraton Club Lounge


Availability Calendar

Executive Room

Details

Our Executive Rooms are the furnishings are identical to those of the Classic rooms. They are set apart, however, by their rather special location. Guests in this category can make use of the complimentary Internet access around the clock.

Loft-styled rooms with heigh ceilings and windows

Equipped with beds in french size, king size oder twin size


Equipment room: 1 bedroom, 1st floor, 2nd floor, 3rd floor, Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Bed linen available, Coffee machine, Desk, Double bed, Double room, Hair dryer, Ironing board, Non smoking room, Pay TV, Radio, Seating area, Single room, TV, Towels available, Vanity mirror, separate bathroom Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Executive Twin Room

Details
Bright, light-flooded rooms on the fourth floor overlooking the city.
Spacious living and sleeping room with twin beds and a sofa bed for comfortable accommodation for up to 4 people.

Equipment room: 4. Etage, Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bed linen available, Coffee and tea making facilities, Coffee machine, Desk, Hair dryer, Ironing board, Minibar, Non smoking room, Pay TV, Radio, Room safe, Seating area, Separate beds, Single Bed(s), Single room, TV, Towels available, Vanity mirror, three-bed room Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Junior Suite

Details
A cosy sleeping- and living area is integrated in these large rooms and offers perfect space to work and relax. All Junior Suites provide extra room and light and as a additional convenience, we offer free access to the Sheraton Club Lounge. Equipped with beds in king size or twin size. Free high-speed internet acces.

Equipment room: 1 bedroom, 1st floor, 2nd floor, 4. Etage, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Bed linen available, Coffee machine, Desk, Double bed, Hair dryer, Ironing board, Minibar, Non smoking room, Pay TV, Radio, Room safe, Seating area, Separate beds, Single room, Towels available, Vanity mirror, separate bathroom Sanitary accessories: Bathtub, Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Pelikan Suite

Details

Experience a great stay in Hanover in the exclusive loft-styled Pelikan Suite. Enjoy the separate bedroom and the spacious living room equipped with comfortable couches, a coffee bar as well as a large dining table. The Pelikan Suite is also ideal for hosting small business meetings as it features a spacious living room, a separate guest bathroom and a boardroom table.

Large living and working area with a couch and two armchairs

Boardroom table with integrated audio and media connections

Spacious coffee bar

Free high-speed internet access

Access to the Sheraton Club Lounge


Equipment room: 1 bedroom, 4. Etage, Additional bed, Air conditioning in the room, Allergic friendly, Baby bed, Bathrobe, Bed linen available, Coffee machine, Desk, Double bed, Double room, Hair dryer, Ironing board, Minibar, Non smoking room, Pay TV, Radio, Room safe, Seating area, Single room, TV, Towels available, Vanity mirror, separate bathroom Sanitary accessories: Additional WC, Bathtub, Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Information service supplier

Description

Welcome to Sheraton Hanover Pelikan Hotel: Write your own story

Just 10 minutes from the city centre and even closer to the trade fair grounds, an original industrial monument now gleams with renewed splendour: the Pelikan fountain pen factory from 1906. The erstwhile company headquarters now houses an inventive design hotel. Let the property work its magic on you during a stay at the Pelikan Hotel in Hanover.

Hotel Rooms & Suites in Hanover

Our 135 rooms and 12 suites at Sheraton Hanover Pelikan Hotel are set apart by their loft-styled design and by the great individuality when it comes to furnishings. Even upon first entering the hotel, you will be astonished by the extraordinary high ceilings, large windows and modern colour scheme. Enjoy exclusive access to the Sheraton Club Lounge, when booking a Club Room or a Suite.

Our commitment is to offer the most beautiful hotel rooms in Hanover! One glimpse and you will know: here I can simply feel at ease. No matter whether you require a hotel room in Hanover for a business trip, for a trade fair or accommodation for a private visit to Hanover - you're in the right place!

Conditions/extras

From 1 January 2024, the state capital of Hanover will levy an accommodation tax (according to the accommodation tax statute BehStS) which is not included in the price.

Further information can be found here

CheckIn / CheckOut

Check in from 03:00 p.m.   
Check out until 12:00 noon  

Directions

Arrival by train
Take the U-Bahn (metro) lines 3, 7 or 9 towards "Fasanenkrug" or "Altwarmbüchen"  Alight at the Pelikanstraße stop. The grounds of the Pelikan can be found nearby, diagonally left opposite the platform  

Arrival by plan

The S-Bahn (city train) station is located under Terminal C and can be accessed by lift from the arrivals and departures levels.

Take the S-Bahn (city train) in the direction of the Hauptbahnhof (main train station).

Alight at the Hauptbahnhof (main station) stop. Continue on the U-Bahn (metro) lines 3, 7 or 9 towards "Fasanenkrug" or "Altwarmbüchen".  

Alight at the Pelikanstraße stop.  The grounds of the Pelikan can be found nearby, diagonally left opposite the platform  

 

Parking

The Sheraton Pelikan Hotel car park (EUR 3 per hour - EUR 17 per day)

Free parking facilities on the Pelikan grounds and on the adjacent Pelikanstraße

 

Distances

Distance to the U-/S-Bahn (metro/city train) Pelikanstraße in km: 0.1

Distance to the nearest Taxi rank in km: nearby

Distance to the nearest main train station in km: 4.1

Distance to the motorway A2 in km: 6.3

Distance to the motorway A7 in km: 11.7 km

Distance to the nearest airport (HAJ) in km: 14.6

Distance to the trade fair grounds in km: 11.2 

Facilities & Information

Accepted payment methods
  • American Express
  • Cash
  • Diners Club
  • Electronic Cash
  • Eurocard/Mastercard
  • VISA
  • bank transfer in advance possible
Bike routes
  • Kulturroute
Hygiene precautionary measures
  • Adequate ventilation
  • Breakfast in the room
  • Contactless check in / check out
  • Contactless payment
  • Distance markings are provided
  • Free cancellation period
  • Guests can indicate that the property will not be cleaned during their stay
  • Hand disinfectant dispenser in general areas
  • Notice signs
  • Partitions or physical barriers between staff and guests in appropriate areas
  • Protective masks available for guests
  • Provision of disposable gloves
  • Regular cleaning and disinfection of surfaces, door handles and handrails
  • Separate entrance and exit
  • The property will be vacant for at least 24 hours between reservations
  • Use of cleaning agents effective against the coronavirus
Host: Language
  • English
  • German
Sustainability
  • No single-use packaging
  • Verzicht / Abwahl täglicher Zimmerreinigung
  • digital check in & contactless check out (express check out)
  • digitalisierte Gästemappe
  • dual system of waste separation
  • ecologically benefical and reusable means of decoration
  • electronic procedure of registration and invitation
  • gender mainstreaming and diversity
  • invoices are sent online
  • premises not heated further than up to 23°C
  • promotion of local environmental and social projects
  • reduction of emissions, waste and sewage water
  • reusable table ware and textile tablecloth
  • staff operates ecologically beneficial
  • usage of daylight (avoidance of electrical light throughout daytime)
  • usage of large vessels for beverages, suger and milk
  • use of saving alternatives like LED, economy key, and similar
  • waste avoidance and reduction
Bike-friendly equipment
  • Basic sets for reparation available
  • Biking guests welcome, also for single night stays
  • Display of or supply with information on tours in the region and time-tables of nearby trains, trams and/or busses
  • Distance to next cycle track less than 3 km
  • Information on the next garages for bicycles
  • Packages for lunch
Host: Equipment
  • Air-conditioning
  • Allergic friendly
  • Baby bed
  • Bags for collecting dog excrements available
  • Balcony/Terrace
  • Bar
  • Blankets for dogs available
  • Bottle warmer
  • Breakfast room
  • Childproof furnishing
  • Conference room
  • Disability-friendly rooms on request
  • Drinking bowl provided in the room
  • Extra bed
  • High chair
  • High chair in the restaurant/breakfast room
  • Hotel safe
  • Kitchen
  • Lift/Elevator
  • Public barrier free facility
  • Restaurant
  • Separate sleeping rooms
  • WIFI
Host: Leisure/Sport
  • Gym
  • Playground within a radius of 500 m
  • Sauna
  • Wellness offers
Service
  • 24h-reception
  • Car park/Underground car park
  • Daily newspaper
  • Details on sights can be provided
  • Dog allowed in the restaurant
  • Full board
  • Half-board
  • Information brochures are displayed
  • Laundry service
  • Parking space
  • Pets permitted
  • Pets permittet upon request
  • Shoe-polishing machine
  • Vegan breakfast
  • Wake-up service
  • luggage room
Individual classification
  • 360° Grad
  • Congress Selected Hotel
  • Corona hygiene measures - travel securely
  • Dehoga-Hotelklassifizierung
  • Messe Selected Hotel
  • Nachhaltiges Hotel

Result from 38 Recommendations

Overall ratings
excellent
8,6
Points out of 10

outstanding 9,5

(+) What did you like?

Ambiente top und Personal sehr nett und aufmerksam.

(-) What did you not like?

Das alle Nachrichten vom Hotel (Buchungsbestätigung, Rechnung, Kundenbefragung usw) in Englisch verfasst sind. Das finde ich schlecht. Ein modernes System sollte da flexibel sein und sich ggf. an den erfassten Kundendaten (hier: Nationalität) orientieren. Global Player hin oder her, das geht definitiv besser.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,8

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,0

(+) What did you like?

Große, saubere Zimmer. Die Mitarbeiterinnen im Frühstücksbereich waren außerordentlich freundlich

(-) What did you not like?

Es war recht kalt (Klimaanlage), das Verfahren, 50 Euro für eventuelle Schäden erst abzubuchen und dann zurückzubuchen, fand ich sehr umständlich. Die Bar öffnete genau 19.00 Uhr , man durfte nicht schon 10 Minuten früher Platz nehmen, sondern wurde wieder rausgeschickt,

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,3

(+) What did you like?

Sehr freundlicher Empfang.

(-) What did you not like?

Zur Stoßzeit war das Frühstücksbuffet etwas lückenhaft. Die Mitarbeiterinnen und Mitarbeiter waren aber sehr freundlich und haben ihr Bestes gegeben.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,8

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

(+) What did you like?

- Schön und gemütlich eingerichtetes Zimmer. - Gutes Frühstück.

(-) What did you not like?

- Nur 1 kleine Flasche (0,25L) Wasser kostenlos im Zimmer für 2 Personen - Ausblick aus dem Zimmer, auf Wand mit Lüftungsrohren -

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

(+) What did you like?

Super freundlicher Empfang, tolles Frühstück.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,5

(-) What did you not like?

Die Saunamitbenutzung und Massage wurde nicht empfohlen. Nur auf Nachfrage wurde mitgeteilt, dass man sich da im Physio anmelden müsste. Hier wurde man eher allein gelassen. Selbst Öffnungszeiten wurden nicht genannt.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,7

(+) What did you like?

Freundlichkeit und Aufmerksamkeit des Personals. Der große, hohe Raum mit dem gemütlichen Lesesessel sowie die Kaffeemaschine (Kapseln). Die Ruhe im Zimmer - vom Nebenzimmer oder der Belüftung im Bad war nichts zu hören, was ich sehr angenehm fand. Das sehr leckere 3-Gänge-Menü mit korrespondierenden Weinen. Auf meine Extrawünsche Dessert-Änderung sowie etwas Pause zwischen Hauptgang und Nachspeise wurde freundlich und positiv reagiert. Harry's New York Bar gegenüber mit Piano-Musik am späteren Abend

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,3

(+) What did you like?

überraschend ruhig, nur Gäste die direkt am Zimmer vorbei laufen, werden wahrgenommen

(-) What did you not like?

Das Barpersonal gegenüber war an diesem Abenmd sehr unaufmerksam. Haben uns unsere zweiten Getränke selbst an der Theke geholt

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,3

Details
Atmosphere in the hotel
appealing 6,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
appealing 7,0 Points

excellent 8,6

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
No information
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,8

(+) What did you like?

Sehr zuvorkommendes und freundliches Personal in allen Bereichen. Das die Hausbar im gegenüberliegenden Gebaäueteil liegt ist sehr angenehm. Ein Gefühl von Ausgehen entsteht. Auch dort ein hervorragender Service und eine tolle Atmosphäre mit Pianomusik. Die persönliche Begrüßungskarte im Zimmer und die abgefüllte Hausmarmelade zaubern ein Gefühl von ankommen. Musik aus dem Zimmer war auch über einen Lautsprecher im Ba zu hören. Auper!Alles in allem ein sehr tolles entspanntes Wochenende

(-) What did you not like?

Badezimmer im Vergleich zu den anderen Dingen im Hotel zu klein und unmodern. Doch das war zweitrangig ...

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,5

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,3

(+) What did you like?

Top, alles war suier

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,5

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

(+) What did you like?

Freundliches Personal und super Angebot.

(-) What did you not like?

Die Gardine ging auf einer Seite nicht zu.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,0

(+) What did you like?

Sauberkeit, Ausstattung der Zimmer, Betten, keine Standardzimmer wie in anderen Hotels

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,3

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,3

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 10,0

(+) What did you like?

Alles, insbesondere die Freundlichkeit des Personals.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,8

(+) What did you like?

Interessante zimmergestaltung über zwei ebenen und pfiffige badgestaltung. Erdbeer- und Waldfruchtsaft zum frühstück. Kleiner gruß aus der küche im zimmer und ein pelikan goddiebag.

(-) What did you not like?

Kaffeebereitung beim frühstück und warteschlange vor der maschine. Vernehmbares klappern auf dem dach durch den sturm und lockeres bauteil (?).

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
good 8,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,8

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
good 8,0 Points

appealing 7,8

(+) What did you like?

Soweit alles ok und der Kategorie entsprechend.

(-) What did you not like?

Die Frühstückssituation war absolut unerträglich. Kann es in dieser Kategorie eigentlich nicht geben: vom Empfangstisch wurden wir an einen Tisch gesetzt, der noch voller Reste der Gäste davor war. Der Herr wollte dann auch gleich abräumen.... Hat aber bestimmt nochmal 5 Minuten gedauert bis er anfing. Da kommt man sich schon sehr eigenartig vor. Von den ca. 60 Minuten beim Frühstück war die (einzige) Kaffeemaschine 45 Minuten wegen fehlenden Bohnen, fehlender Milch und fehlenden Tassen/Gläsern nicht benutzbar. Das jeweilige Beheben musste von einigen Gästen bei diversen Mitarbeitern jeweils angesprochen werden, bevor sich irgendwann jemand kümmerte. Wir haben es in Summe mit Humor genommen. Angesichts des Aktionspreises kann man auch damit umgehen. Aber als voll zahlender Gast wäre ich mit diesem Hotel durch!

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
dissapointing 3,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
good 8,0 Points

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,3

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
acceptable 5,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
appealing 7,0 Points

appealing 6,5

(+) What did you like?

Nette Rezeption Gutes Bett Kostenlose Kleinigkeiten auf dem Zimmer

(-) What did you not like?

Frühstück für 4 Sterne unterirdisch: Leere Platten, billig wirkende Wurst (fast hingeworfen auf die Platten), leere Saftkrüge, leere Kaffeemaschine, worauf hingewiesen werden muss. Wirkte geplündert und das Personal überfordert.

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
dissapointing 3,0 Points
Price-performance ratio
acceptable 5,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
appealing 7,0 Points

excellent 8,5

(+) What did you like?

Sehr netter Empfang an der Rezeption Kaffee/Teemöglichkeit auf dem Zimmer Fitness/Sauna

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

excellent 8,8

(+) What did you like?

sehr nette Mitarbeiter, sehr schönes Zimmer, die Möglichkeit, das Fitnessstudio und die Sauna zu nutzen

(-) What did you not like?

Dass es im Doppelbett für zwei Personen nur eine Decke gibt

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,7

(+) What did you like?

Service, Bett, Frühstück

(-) What did you not like?

Kleines Badezimmer

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
good 8,0 Points

excellent 8,8

(+) What did you like?

Die Freundlichkeit an der Rezeption

(-) What did you not like?

Der Service beim Frühstück

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

appealing 7,5

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
acceptable 5,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
good 8,0 Points

acceptable 5,0

(-) What did you not like?

Schimmel auf den Silikonfugen im Bad. Personal beim Frühstück war unfreundlich und sehr langsam. Der Frühstücksraum war dreckig!!! Auswahl des Frühstücks war sehr dürftig. Ich erwarte von einem **** superior Hotel, das der Aufschnitt und der Käse nicht aus der Verpackung genommen wird, halbiert und lieblos auf den Teller geklatscht wird. Da darf es schon frisch aufgeschnittener Aufschnitt und Käse sein. Der Teppich im Frühstücksraum war ein Feuchtbiotop. Tisch wurde nicht abgeräumt.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
dissapointing 1,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
dissapointing 4,0 Points
Service & friendliness
acceptable 5,0 Points

appealing 6,7

(+) What did you like?

Die Ausstattung des Zimmers war sehr schön, toller Einrichtungsstil. Die Mitarbeiter an der Rezeption waren sehr freundlich! Großartig und absolut zu erwähnen ist Robin von der Bar...aufmerksam, locker, freundlich...so muss ein Mitarbeiter an der Bar sein... "leider" ist nur er uns service-technisch positiv in Erinnerung geblieben!

(-) What did you not like?

Das Frühstück war leider etwas enttäuschend...es wurde nur schleppend nachgelegt (Säfte, Prosecco war alle, Eierspeisen), die Pfannkuchen kamen verbrannt an den Tisch und der Service hatte nicht wirklich Lust, was man leider wirklich auch gemerkt hat!

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
dissapointing 4,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
appealing 6,0 Points

appealing 6,2

(-) What did you not like?

Die Zimmertüren bieten einen Lärmschutz vergleichbar mit einem Blatt Papier. Die Service-Qualität beim Frühstück war nicht wahrnehmbar.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
dissapointing 3,0 Points
Price-performance ratio
acceptable 5,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
acceptable 5,0 Points

excellent 8,7

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

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