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Designhotel + CongressCentrum Wienecke XI.
**** - DEHOGA classified

Hannover

Show availability calendar

Rooms & price

Room 6

Double Room

Details
Double bedroom with a 4-star rating and a unique design. Shower, toilet, hairdryer, room safe, fridge, large smart TV including radio, free Wi-Fi, telephone, sockets with USB port, sound-insulating windows

Equipment room: 1 bedroom, Allergic friendly, Baby bed, Bed linen available, Desk, Double bed, Double room, Frigde, Hair dryer, Ironing board, Non smoking room, Radio, Room safe, Satelite TV, Seating area, Smart TV / docking station / streaming services, Soundproofed windows, TV, Towels available, Vanity mirror, separate bathroom Suitable for disabled people: Breakfast accesible, Conference Room accesible, Door width at least 90 cm, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Restaurant accesible Family-friendly: Baby bed Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Familienzimmer

Details
Hotel room with a 4-star rating and a unique design for two adsults and max. two kids. Depending on availability you´ll get a spacious room with a large sofa bed or two double rooms with a connecting door. Shower, toilet, hairdryer, room safe, fridge, large smart TV including radio, free Wi-Fi, telephone, sockets with USB port, sound-insulating windows. By request and depending on availability we provide you with a baby cot free of charge.

Equipment room: 1 bedroom, 2 bedrooms, Allergic friendly, Baby bed, Bed linen available, Desk, Double bed, Double room, French bed, Frigde, Hair dryer, Ironing board, Non smoking room, Radio, Room safe, Room with connecting door, Satelite TV, Seating area, Separate beds, Single Bed(s), Smart TV / docking station / streaming services, Soundproofed windows, TV, Towels available, Vanity mirror, family room, separate bathroom, three-bed room, twin room Suitable for disabled people: Breakfast accesible, Conference Room accesible, Connecting door to neighbour room, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Restaurant accesible Family-friendly: Baby bed, Playground within a radius of 500 m Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Hotelroom

Details

Starten sie hier eine kostenfreie und individuelle Hotelzimmeranfrage für ihren Aufenthalt in Hannover.


Junior Suite

Details
Spacious hotel room with a 4-star rating and a unique design as well as a comfortable couch and a cosy seating area. The large sofa bed provides space for up to two further guests. Shower, toilet, hairdryer, room safe, fridge, large smart TV including radio, free Wi-Fi, telephone, sockets with USB port, sound-insulating windows

Equipment room: 1 bedroom, 2 bedrooms, Additional bed, Allergic friendly, Baby bed, Bed linen available, Desk, Double bed, French bed, Frigde, Ground floor, Hair dryer, Ironing board, Minibar, Non smoking room, Radio, Room safe, Room with connecting door, Satelite TV, Seating area, Separate beds, Smart TV / docking station / streaming services, Soundproofed windows, TV, Towels available, Vanity mirror, family room, separate bathroom Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Single Room

Details
Single bedroom with a 4-star rating and a unique design. Shower, toilet, hairdryer, room safe, fridge, large smart TV including radio, free Wi-Fi, telephone, sockets with USB port, sound-insulating windows

Equipment room: 1 bedroom, Allergic friendly, Baby bed, Bed linen available, Desk, Frigde, Hair dryer, Ironing board, Non smoking room, Radio, Room safe, Satelite TV, Seating area, Single Bed(s), Single room, Smart TV / docking station / streaming services, Soundproofed windows, TV, Towels available, Vanity mirror, separate bathroom Suitable for disabled people: Breakfast accesible, Conference Room accesible, Handles in bathroom and shower, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Restaurant accesible Family-friendly: Baby bed Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Twinbed Room

Details
Double bedroom with a 4-star rating, a unique design and with two separate beds. Shower, toilet, hairdryer, room safe, fridge, large smart TV including radio, free Wi-Fi, telephone, sockets with USB port, sound-insulating windows

Equipment room: 1 bedroom, Allergic friendly, Baby bed, Bed linen available, Desk, Double room, Frigde, Hair dryer, Ironing board, Non smoking room, Radio, Room safe, Satelite TV, Seating area, Separate beds, Single Bed(s), Smart TV / docking station / streaming services, Soundproofed windows, TV, Towels available, Vanity mirror, separate bathroom, twin room Suitable for disabled people: Breakfast accesible, Conference Room accesible, High-level platform at the nearest subway station, Lift accessible for wheelchairs (at least 90 cm), Restaurant accesible Family-friendly: Baby bed Sanitary accessories: Lavatory, Shower, Wash basin, separate bathroom

Availability Calendar

Information service supplier

Description

The 4-star design hotel and congress center Wienecke XI. is centrally located but in a quiet environment. Due to the direct connection to the public transport, you are able to travel from the hotel Wienecke XI. to the city center and the fair Hanover within a few minutes. For all our guests who arrive by car we offer more than 300 parking spaces - including 6 e-charging stations - for a fee. Our unique design makes your stay to an extraordinary experience.

We offer 280 beds in 140 nonsmoking rooms. All come with Shower, toilet, hairdryer, room safe, fridge, large smart TV including radio, free Wi-Fi, sockets with USB port, sound-insulating windows. The internet access via Wi-Fi is for free naturally.

The affiliated congress center provides over 15 multifunctional function rooms on 3.000m². All rooms are provided with the latest technical refinements.

Conditions/extras

parking: 1.50 € per car and hour or part thereof (max. 15.00 € per car and 24 hours)

- Underground parking: (includes 6 charging stations for electric cars, locked and under video surveillance): 25.00 € per car and 24 hours
- All children under 2 years stay free of charge for children's cribs.
- WiFi is available in all areas free of charge.
- Breakfast Mon-Sat: 6:30 a.m. - 10 a.m. // Sun: 6:30 a.m. - 11 a.m.
- City tax is not included and varies depending on the room price.

CheckIn / CheckOut

Check in from 03:00 p.m.
Check out until 11:00 a.m

Directions

By car:
Coming from Berlin/Dortmund:
A2 till motorway intersection Hannover Ost, change to A7 towards Kassel and Exit Hannover Anderten. Change there to B65 and exit Döhren/Zentrum. Drive straight towards Hildesheimer Straße. Turn left into Hildesheimer Straße. After approximately 2km you will find  the hotel on the right hand side.
Coming from Hamburg:
A7 till Exit Hannover Anderten. Change into B65 towards Messe till Exit Döhren/Zentrum. Drive straight towards Hildesheimer Straße. Turn left into Hildesheimer Straße. After approximately 2km you will find the hotel on the right hand side.
Coming from Kassel:
A7 till motorway triangle Hannover Süd. Change in B65/A37 till Exit Bemerode/Mittelfeld. Drive into Wülferoder Straße toward Wülfel (after a while, this street will change into Garkenburgstraße). Turn left into Hildesheimer Straße and after approximately 300m you will see the hotel on the right hand side.
From the Aiport:
Take public Transport Train S5 towards City Central and get off Train station Hauptbahnhof. Interchange into Trainline 1 or 2 (red line) towards Laatzen/Rethen and get off at the Train station Wiehbergstraße.
From Hauptbahnhof Station:
Take Train 1 or 2 (red line) towards Laatzen/Rethen and get off at the Train station Wiehbergstraße.
 From Fair/Exhibition Train station exit West (Messebahnhof/ Messe-Ausgang West):
Cross the Skywalk to Station Laatzen/Eichstraße. From here take Train line 1 or 2 (redline) towards Langenhagen/ Alte Heide and get off at Train station Wiehbergstraße.

Train line 8 towards City Central and get off at Bothmerstraße. Interchange to Train line 1 or 2 towards Laatzen/Rethen and get off at the Train station Wiehbergstraße.

Facilities & Information

Accepted payment methods
  • American Express
  • Cash
  • Diners Club
  • Electronic Cash
  • Eurocard/Mastercard
  • Paypal
  • VISA
  • bank transfer in advance possible
Conference Venue
  • Charging station for electro-vehicles
Sustainability
  • Co2 compensation
  • No single-use packaging
  • Verzicht / Abwahl täglicher Zimmerreinigung
  • annual requirement of electricity is covered by green electricity
  • certification for places and suppliers
  • certified for sustainability
  • digital check in & contactless check out (express check out)
  • digitalisierte Gästemappe
  • dual system of waste separation
  • ecologically benefical and reusable means of decoration
  • ecologically friendly operated business
  • electronic procedure of registration and invitation
  • energiesparende Fensterverglasungen
  • gender mainstreaming and diversity
  • handling with solvent-free print colours corresponding to ISO 12647
  • invoices are sent online
  • premises not heated further than up to 23°C
  • prior-ranking of dishes that derive from regional, seasonal fair traded and controlled biolocigal cultivation
  • promotion of local environmental and social projects
  • reduction of emissions, waste and sewage water
  • reusable table ware and textile tablecloth
  • staff operates ecologically beneficial
  • usage of daylight (avoidance of electrical light throughout daytime)
  • usage of large vessels for beverages, suger and milk
  • use of saving alternatives like LED, economy key, and similar
  • waste avoidance and reduction
Host: Equipment
  • Allergic friendly
  • Baby bed
  • Balcony/Terrace
  • Breakfast room
  • Charging station for electro-vehicles
  • Conference room
  • Disability-friendly rooms on request
  • Extra bed
  • Hotel safe
  • Lift/Elevator
  • Outside catering
  • Parking space
  • Public barrier free facility
  • WIFI
Host: Leisure/Sport
  • Bike rental
  • Playground within a radius of 500 m
Service
  • 24h-reception
  • Bicycle storage
  • Bus parking lot
  • Car park/Underground car park
  • Daily newspaper
  • Laundry service
  • Parking space
  • Pets permittet upon request
  • Shoe-polishing machine
  • Vegan breakfast
  • Wake-up service
  • luggage room
Individual classification
  • 360° Grad
  • Bikes welcome
  • Congress Selected Hotel
  • Dehoga-Hotelklassifizierung
  • Messe Selected Hotel
  • Nachhaltiges Hotel

Result from 32 Recommendations

Overall ratings
appealing
7,9
Points out of 10

outstanding 10,0

(+) What did you like?

Absolute Empfehlung!! Ein Hotel bei dem man merkt, dass Wert auf Gastzufriedenheit gelegt wird. Ich habe bei der HMTG für den 02.09.23 eine geschäftliche Gruppenübernachtung gebucht und bin von Minute 1 an begeistert gewesen, vom Service vor der Anreise, bis zum Frühstück am darauffolgenden Tag war alles perfekt. Wir konnten unser Gepäck in einen Tagungsraum stellen, ein gutes Gefühl, Danke! Tolle Zimmer, schönes und modernes Bad mit Regedusche, alles super sauber. Richtig schöne und etwas individuelle Bettwäsche (nicht nur klinisch weiß) und bequeme Matratze. Besonders gut gefallen haben mir die Nachtlichter, wie oft ist man erst einmal orientierungslos, wenn man nachts wach wird. Mein Zimmer hatte Blick ins ruhige grüne Umfeld, es war genau richtig für mich lärmgestresste Großstädterin. Das Frühstück lässt keinen Wunsch offen, einfach perfekt!!! Danke an das gesamte Team vom Design Hotel Wienecke XI.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 7,2

(+) What did you like?

Top Lage, angenehme Atmosphäre, leise.

(-) What did you not like?

Frühstück kostet 17,00 Euro!!!! Das ist vollkommen unverhältnismäßig.

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
good 8,0 Points

appealing 7,7

(-) What did you not like?

Ich musste echt schmunzeln über die Wasserflasche für 7 Euro und die ansonsten leere Minibar.

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,8

(-) What did you not like?

wenig Freude bei der Arbeit( an der Anmeldung )

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
appealing 6,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,3

(-) What did you not like?

Die Flasche Wasser im Zimmer ist mit 7 Euro total überteuert

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

good 8,0

(+) What did you like?

Gutes Kongresshotel

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
good 8,0 Points

outstanding 9,2

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
good 8,0 Points

dissapointing 2,8

(-) What did you not like?

Das von mir gebuchte Zimmer war nicht im Congress-Hotel (direkt vor Ort). Ich habe bei der Buchung unbedingt daraufhin gewiesen - wurde dennoch in das benachbarte Hotel ausquartiert. Nachdem ich "gemeckert" habe wurde eine andere Kollegin aus dem Hotel in das benachbarte Hotel ausquartiert der es egal war und ich durfte im Congress-Hotel schlafen. Der Herr an der Rezeption reagierte auf meine Beschwerde sehr unfreundlich-war sichtlich überfordert. Soetwas sollte eigentlich bei einer Buchung nicht vorkommen. Wir sind alle Menschen und machen Fehler- wichtig ist nur, wie wir damit umgehen.

Details
Atmosphere in the hotel
dissapointing 3,0 Points
Facilities of the hotel
dissapointing 3,0 Points
Catering/breakfast
dissapointing 2,0 Points
Price-performance ratio
dissapointing 3,0 Points
Cleanliness of the hotel
dissapointing 2,0 Points
Service & friendliness
dissapointing 4,0 Points

appealing 7,3

(+) What did you like?

farbenfrohe Zimmer, nettes Personal

(-) What did you not like?

Bar, ein Designhotel ohne anständige Bar in der man sich abends noch einmal zusammen setzen kann, freundlich bedient wird und keine FetigmixDrinks, die "aufgetaut wurden bekommt fände ich ansprechender. Eine kleine, feine Karte würde völlig ausreichen.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
good 8,0 Points

excellent 8,8

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

outstanding 9,5

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

excellent 8,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
appealing 6,0 Points
Service & friendliness
good 8,0 Points

outstanding 9,5

(+) What did you like?

Sehr freundliches Personal. Danke an alle, die dort arbeiten.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

acceptable 5,8

(+) What did you like?

Close to the train. Nice breakfast and lobby lounge. Nice running path nearby.

(-) What did you not like?

Staff is not friendly at all. Wish there were shampoo, conditioner, and soap in the room. Would have been nice to have an iron as well.

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
acceptable 5,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
acceptable 5,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
dissapointing 3,0 Points

excellent 8,8

(+) What did you like?

clean, well designed,

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
No information
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

acceptable 5,8

(+) What did you like?

+ Guter Service am Empfang + Parkmöglichkeiten + Erreichbarkeit zur Messe

(-) What did you not like?

- Preis-/Leistungsverhältnis Frühstück - Service beim Check-Out (Rechnung nicht besprochen, Richtigkeit der Rechnungsanschrift nicht geprüft)

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
dissapointing 3,0 Points
Price-performance ratio
dissapointing 4,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
good 8,0 Points

appealing 7,8

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
good 8,0 Points

outstanding 9,3

(+) What did you like?

Wasserkocher für Tee - allerdings fürs Zimmer erst auf Nachfrage

(-) What did you not like?

Fitnessanlage? nicht gesehen

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

good 8,3

(+) What did you like?

Der Rezeptionsbereich und das Zimmer machen einen freundlichen und sehr sauberen Eindruck. Das Bad ist in gutem Zustand, das ist mir persönlich immer sehr wichtig. Die Mitarbeiterinnen an der Rezeption und die Servicekräfte im Restaurant waren sehr freundlich und hilfsbereit.

(-) What did you not like?

Man findet den Rezeptionsbereich nur auf Umwegen. Ich habe zunächst in der Gaststätte gefragt und musste dann auf einem relativ langen Weg die Rezeption suchen. Als ich nachher im Restaurant aß, kamen noch weitere Gäste an, die auch die Rezeption suchten. Das blaue Licht im Hotelzimmer finde ich zu futuristisch und ungemütlich. Aber das ist ja Geschmackssache.

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
outstanding 9,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
good 8,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
good 8,0 Points

outstanding 10,0

(+) What did you like?

Ich würde selten so freundlich und kompetent betreut.

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

outstanding 9,7

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 10,0 Points

appealing 6,0

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
dissapointing 4,0 Points
Price-performance ratio
acceptable 5,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
appealing 7,0 Points

acceptable 5,3

Details
Atmosphere in the hotel
dissapointing 3,0 Points
Facilities of the hotel
dissapointing 2,0 Points
Catering/breakfast
acceptable 5,0 Points
Price-performance ratio
appealing 6,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
appealing 7,0 Points

outstanding 10,0

Details
Atmosphere in the hotel
outstanding 10,0 Points
Facilities of the hotel
outstanding 10,0 Points
Catering/breakfast
outstanding 10,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 10,0 Points

good 8,3

(+) What did you like?

Schönes sauberes Zimmer ! Nur ein zwei kleine Mängel ( Abdeckungen die Lose hingen ) freundliches Personal , sehr zu empfehlen ! In 2 Jahren kommen wir gerne wieder !

Details
Atmosphere in the hotel
outstanding 9,0 Points
Facilities of the hotel
good 8,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
appealing 7,0 Points
Service & friendliness
good 8,0 Points

appealing 6,7

(+) What did you like?

Sehr sauber

(-) What did you not like?

Betten zu schmal, abrupt enormeTemperaturschwankungen des Duschwassers.

Details
Atmosphere in the hotel
acceptable 5,0 Points
Facilities of the hotel
appealing 6,0 Points
Catering/breakfast
appealing 7,0 Points
Price-performance ratio
appealing 7,0 Points
Cleanliness of the hotel
good 8,0 Points
Service & friendliness
appealing 7,0 Points

excellent 8,5

(+) What did you like?

sehr nettes Personal im Restaurantbereich und zwar alle; Parken im Parkhaus sehr gut, die Rezeption hat noch ein bißchen Luft nach oben in der Freundlichkeit/Aufmerksamkeit im Vergleich mit dem supernetten Restaurantteam

Details
Atmosphere in the hotel
good 8,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
outstanding 9,0 Points
Price-performance ratio
outstanding 9,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
outstanding 9,0 Points

acceptable 5,8

(+) What did you like?

Top sauber! Unkomplizierte Abläufe beim Check-inn und Check-out!

(-) What did you not like?

Es war laut! Es war heiß nachts trotz geöffneter Fenster! Das Bad hatte defekte Fliesen und die Matratzen Kommentar: durchgelegen und weich und schrecklich über ihrem Nutzungszenit hinaus! Minimalistisches Catering aber ok!

Details
Atmosphere in the hotel
appealing 6,0 Points
Facilities of the hotel
dissapointing 4,0 Points
Catering/breakfast
appealing 6,0 Points
Price-performance ratio
dissapointing 2,0 Points
Cleanliness of the hotel
outstanding 9,0 Points
Service & friendliness
good 8,0 Points

excellent 8,5

(+) What did you like?

Preis/ Leistung

(-) What did you not like?

Irreführend: "Designhotel"

Details
Atmosphere in the hotel
appealing 7,0 Points
Facilities of the hotel
appealing 7,0 Points
Catering/breakfast
good 8,0 Points
Price-performance ratio
outstanding 10,0 Points
Cleanliness of the hotel
outstanding 10,0 Points
Service & friendliness
outstanding 9,0 Points

dissapointing 2,0

(-) What did you not like?

sehr unfreundliches Personal am Empfangstresen. Es machte stark den Eindruck, dass man ein billiges Zimmer heraussuchte. wir wurden gebeten, auf den Sofas Platz zu nehmen und dann diskutierte das Personal, welches Zimmer sie uns geben würden! Es handelte sich um ein kleines Einzelzimmer, in welches man ein einfaches Bett zugestellt hatte. Positiv fiel nur die Bettwäsche (sauber/gebügelt) auf. Insgesamt keine gute Werbung für ein 4-Sterne-Hotel! angebote sollten doch dazu dienen, ein Hotel kennen zu lernen und evtl noch einmal zu buchen! Kommentar des Hotels: Lieber Gast, vielen Dank für Ihre Bewertung. Wir bedauern es, dass das Zimmer nicht Ihren Erwartungen entsprach. Bitte erlauben Sie uns aber den Hinweis, dass das von Ihnen gebuchte und von uns zur Verfügung gestellte „Zweibettzimmer Business“ durch Fotos und Text eindeutig so auf der Buchungsplattform beschrieben ist. Aufgrund der kurzen Zeitspanne zwischen Buchung und Anreise war die Reservierung leider noch nicht in unserem System eingegeben. Unser Haus war ausgebucht und die vorbereiteten „Zweibettzimmer Business“ bereits zugeteilt. Unsere Mitarbeiter waren gemeinschaftlich bemüht die Zimmerzuteilungen zu ändern, um Ihnen zügig den Bezug Ihres Zimmers zu ermöglichen. Dass dabei der Eindruck entstand, unser Personal am Empfangstresen wäre unfreundlich, bitten wir zum einen zu entschuldigen und möchten darüber hinaus klarstellen, dass man Ihnen nicht extra „ein billiges Zimmer heraussuchte“!

Details
Atmosphere in the hotel
dissapointing 1,0 Points
Facilities of the hotel
dissapointing 3,0 Points
Catering/breakfast
No information
Price-performance ratio
dissapointing 1,0 Points
Cleanliness of the hotel
dissapointing 4,0 Points
Service & friendliness
dissapointing 1,0 Points

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